The practice has been established in the Portsmouth area for many years and we have always been proud of our history and heritage of providing top quality care for all our patients.
We operate from four separate sites covering most of Portsmouth and the surrounding area. The four surgeries are located in Crookhorn Lane (Waterlooville) to the North, Cosham Park Avenue and Allaway Avenue (Paulsgrove) in the middle, and Kingston Crescent, North End, which serves the Southern part of our area. All our surgeries are easily accessible by bus – using either the First Group Number 40 (for Kingston Crescent, Cosham and Crookhorn) or the Number 1 (for Kingston Crescent, Cosham and Paulsgrove). Three of our surgeries have the added advantage of having Pharmacies located within the building, which makes dealing with prescriptions particularly easy.
We have 16 Doctors and 2 Nurse Practitioners (Click to view list). Each Clinician has his or her “home” surgery where they are based, which allows us to give continuity of care wherever possible. Although you may be offered an appointment at a surgery other than your usual surgery, you can be confident that the level of care you receive will be of the same high standard throughout the practice. All our patient records are computerised which means that the same information is available in each site. We rarely rely on locums, instead using our own Doctors to cover for sickness and leave where required.
We genuinely welcome feedback from our patients, and, where possible, act on suggestions and observations. Inevitably in a practice of this size, patients may feel the need to complain on occasions, and there is a procedure in place to ensure that any complaint is dealt with as fairly and as speedily as possible. Please click here for more information.
Further on in the site there is a section entitled “How to see your Doctor”. There are, of course, times when our phone lines are busier than others and, in order to avoid delay and frustration when making an appointment, we would recommend that, unless your call is urgent, you avoid phoning us between 0800 and 0930 when our lines are at their busiest.
We offer a variety of extended hours, routine and same day appointments across our 4 sites which means that you will be able to see a Doctor somewhere within the practice six days per week. Please click here for more details.
