Online Appointments Guide
ONLINE SERVICES APPOINTMENT GUIDE
Before you book an appointment to see either a Clinician, please remember that your local pharmacy can now help with lots of minor ailments including:
| Mild Eczema | Coughs |
| Colds | Constipation |
| Hay Fever | Allergies |
| Headaches | Earache |
| Diarrhoea | Threadworms |
| Period Pain | Thrush |
| Athlete’s Foot | Nappy Rash |
| Teething |
Booking an appointment with the GP, Pharmacist, Nurse or Healthcare Assistant has never been easier; sign in to your online account, either on a computer/laptop or a mobile phone app.
Doctors’ appointments, if available, are released one week in advance at 10am on phone and online. A percentage are also released solely online at 7pm, also a week in advance. All of our Doctors and Practitioner appointments are now 15 minutes long.
If you require a nurse appointment there is a guide overleaf to inform you which nurse you need to book with. Depending upon your problem, the guide will also provide you with the required length of time the appointment will take.
Remember to cancel any appointments online if you no longer need it!
We know you will find the convenience of booking and cancelling appointments a huge advantage. However please note persistent failure to comply with this guidance may result in the removal of your online access to book appointments.
Nursing Appointments - Who to book with
Please see below for a comprehensive list of the services that our nurses provide. Please be aware that you may be asked to rebook if you book an appointment with a doctor for any of the reasons below. When booking online please be aware of the appointment duration as if the clinician has insufficient time you may be asked to rebook.
For any other problem not listed please contact the practice on 023 9200 9191 and select option 2.
|
Condition |
Additional Sub Category |
Whose Appointment Diary Do I Book With (book with one only) |
Guidance |
|
Asthma |
|
|
Invitation only |
|
Blood Test (only book when referred) |
BLOOD |
Healthcare Assistants (HCA) Mandy Alderton, Jess Delanghe, Pam Smith, Jane Groves, Louise Freer, Annalies (Suzanne) Beard, Gemma Auld, Amanda Hill, Karen Logan |
Book online 5 minute BLOOD appointment |
|
B12 |
|
Healthcare Assistant (HCA) – Mandy Alderton, Louise Freer, Jane Groves, Pam Smith, jess Delanghe, Karen Logan (Nurse ONLY if loading dose) |
Book online 10 minute face to face appointment |
|
Contraception |
Pill |
Complete a Pill Questionnaire in practice or online. Do not make an appointment with practice
|
Do not make an appointment with practice |
|
COPD |
|
HCA (For annual check) - Mandy Alderton, Jess Delanghe, Pam Smith, Jane Groves, Louise Freer, Annalies (Suzanne) Beard, Gemma Auld, Amanda Hill, Karen Logan |
Invitation only |
|
Diabetic |
Diabetic Education |
Nikki Appleton, Nicola Woolhead |
Invitation only
|
|
NHS Health Check (only book when invited) |
|
Healthcare Assistant (HCA) |
Book online 20 minute face to face appointment – INVITE ONLY |
|
Medical (Private, HGV etc) |
|
Contact the practice for advice on 023 9200 9191 |
Do not make an appointment with practice |
|
Pharmacist Appointment (Medication review) |
|
Jomy Mappanalil, Suki Powar |
Book online 10 minute appointment (face to face or phone) or 20 minute if you have more than 15 regular medications. |
|
Routine Injections (non Travel) |
|
Contact the practice for advice on 023 9200 9191 |
Do not make an appointment with practice |
|
Smear (only book if you have a referral letter) |
CERVICAL SMEAR ONLY appointment description |
Mary Sutton, Lisa Waller, Judith Farjado; contact the practice if you do not have a referral letter |
Book online 20 minute face to face appointment |