Online Appointments Guide

ONLINE SERVICES APPOINTMENT GUIDE

Before you book an appointment to see either a Clinician, please remember that your local pharmacy can now help with lots of minor ailments including:

  Mild Eczema   Coughs
  Colds   Constipation
  Hay Fever   Allergies
  Headaches   Earache
  Diarrhoea   Threadworms
  Period Pain   Thrush
  Athlete’s Foot   Nappy Rash
  Teething  


Booking an appointment with the GP, Pharmacist, Nurse or Healthcare Assistant has never been easier; sign in to your online account, either on a computer/laptop or a mobile phone app. 

Doctors’ appointments, if available, are released one week in advance at 10am on phone and online.  A percentage are also released solely online at 7pm, also a week in advance.   All of our Doctors and Practitioner appointments are now 15 minutes long.

If you require a nurse appointment there is a guide overleaf to inform you which nurse you need to book with. Depending upon your problem, the guide will also provide you with the required length of time the appointment will take.

Remember to cancel any appointments online if you no longer need it!

We know you will find the convenience of booking and cancelling appointments a huge advantage.  However please note persistent failure to comply with this guidance may result in the removal of your online access to book appointments.


 Nursing Appointments - Who to book with

Please see below for a comprehensive list of the services that our nurses provide.  Please be aware that you may be asked to rebook if you book an appointment with a doctor for any of the reasons below.  When booking online please be aware of the appointment duration as if the clinician has insufficient time you may be asked to rebook

For any other problem not listed please contact the practice on 023 9200 9191 and select option 2.

 

Condition

Additional Sub Category

Whose Appointment Diary Do I Book With  (book with one only)

Guidance

Asthma

 

 

Invitation only

Blood Test (only book when referred)

BLOOD 

Healthcare Assistants (HCA) Mandy Alderton, Jess Delanghe, Pam Smith, Jane Groves, Louise Freer, Annalies (Suzanne) Beard, Gemma Auld, Amanda Hill, Karen Logan

Book online 5 minute BLOOD appointment

B12

 

Healthcare Assistant (HCA) – Mandy Alderton, Louise Freer, Jane Groves, Pam Smith, jess Delanghe, Karen Logan

(Nurse ONLY if loading dose)

Book online 10 minute face to face appointment

Contraception

Pill

Complete a Pill Questionnaire in practice or online.  Do not make an appointment with practice

 

Do not make an appointment with practice

COPD

 

HCA (For annual check) - Mandy Alderton, Jess Delanghe, Pam Smith, Jane Groves, Louise Freer, Annalies (Suzanne) Beard, Gemma Auld, Amanda Hill, Karen Logan

Invitation only

Diabetic

Diabetic Education

Nikki Appleton, Nicola Woolhead

Invitation only

 

NHS Health Check (only book when invited)

 

Healthcare Assistant (HCA)

Book online 20 minute face to face appointment – INVITE ONLY

Medical (Private, HGV etc)

 

Contact the practice for advice on 023 9200 9191

Do not make an appointment with practice

Pharmacist Appointment (Medication review)

 

Jomy Mappanalil, Suki Powar

Book online 10 minute appointment (face to face or phone) or 20 minute if you have more than 15 regular medications.

Routine Injections (non Travel)

 

Contact the practice for advice on 023 9200 9191

Do not make an appointment with practice

Smear (only book if you have a referral letter)

CERVICAL SMEAR ONLY appointment description

Mary Sutton, Lisa Waller, Judith Farjado; contact the practice if you do not have a referral letter

Book online 20 minute face to face appointment